Last updated: September 21, 2026
Thank you for shopping at Embarkvetlink. We are committed to delivering your order accurately, promptly, and with full transparency regarding timelines and costs. The information below explains how we process, ship, and track orders within the United States.
Domestic Shipping (Continental United States)
| Item | Detail |
|---|---|
| Shipping area | Continental United States |
| Shipping cost | Free — no minimum order value required |
| Order cutoff time | 2:00 PM PT, Monday through Friday |
| Handling time | 1–2 business days |
| Carrier | Selected based on destination state for optimal delivery performance |
| Estimated transit time | 3–5 business days |
| Total estimated delivery | Handling time + Transit time = 4–7 business days |
| Carrier selection | UPS, FedEx, and USPS, chosen by delivery address |
How the Timeline Works
Orders placed before 2:00 PM Pacific Time on a business day enter processing the same day. Orders placed after the cutoff, or on weekends and federal holidays, begin processing the next business day. Our 1–2 business day handling period gives the selected carrier sufficient time to receive and scan your package before transit begins.
Once the carrier collects your package, transit typically takes 3–5 business days. Please note that transit times are carrier estimates, not guaranteed delivery dates. Weather conditions, peak-season volume, and other unforeseen events can occasionally extend delivery beyond this range.
Order Tracking
A tracking number is emailed to you once your package is picked up by the carrier. You can track your shipment directly on the carrier’s website using that number. If tracking information has not updated within 3 business days of shipment, please contact us at info@embarkvetlink.com and we will investigate with the carrier on your behalf.
Delivery Delays
If a delay occurs, we will notify you by email with an updated estimated delivery date. If the carrier confirms that a package is lost in transit, we will either reship the order at no additional cost or issue a full refund, depending on your preference.
Failed Delivery Attempts
If the carrier is unable to deliver after multiple attempts, the package may be returned to our facility. In such cases, we will contact you to arrange reshipment. Additional shipping charges may apply if the failure resulted from an incorrect address provided at checkout.
Contact
For shipping-related questions, reach us at:
Email: info@embarkvetlink.com
Phone: +1 702-715-2528
Hours: Monday – Friday, 9:00 AM – 6:00 PM (PT)
Address: 6231 Desert Lavender Ave, Las Vegas, NV 89141, United States